Cookie Policy

Last Updated: June 2026

What Are Cookies?

Cookies are small text files placed on your computer, tablet, or mobile device when you visit a website. They help websites function properly, remember your preferences, improve user experience, and provide information about how the website is used.

This Cookie Policy explains how Mossley Physio ("we", "our", "us") uses cookies on our website.

How We Use Cookies

We use cookies to:

Ensure the website functions correctly
Enable online appointment booking
Remember user preferences
Improve website performance and usability
Analyse website traffic and visitor behaviour
Enhance website security

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be disabled through our systems.

They may be used to:

Maintain website security
Enable page navigation
Process online bookings
Manage website sessions

Without these cookies, certain website functions may not operate correctly.

Analytics Cookies

We use Google Analytics to understand how visitors use our website.

Google Analytics collects information such as:

Pages visited
Time spent on pages
Device and browser type
General geographic location
Traffic sources

This information is aggregated and anonymised where possible and helps us improve our website and services.

You can learn more about how Google uses data at:
https://policies.google.com/privacy

Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced features and personalised content.

Examples may include:

Remembering form information
User preferences
Accessibility settings

Online Booking and Patient Portal Cookies

We use Zanda (formerly Power Diary) to provide online appointment booking and patient management services.

When you access our online booking system, Zanda may place cookies that are necessary for:

Appointment scheduling
Secure patient login sessions
Form completion
Booking confirmations
System security and fraud prevention

For information about how Zanda handles personal data, please see:
https://zandahealth.com/privacy-policy

Embedded Content Cookies

Our website may include embedded content from third-party providers such as Google Maps.

Google Maps may use cookies to:

Display interactive maps
Provide location services
Improve map performance
Gather usage statistics

Use of Google Maps is subject to Google's Privacy Policy:
https://policies.google.com/privacy

Third-Party Cookies

Some cookies on our website may be set by third-party providers, including:

Google Analytics
Google Maps
Zanda (formerly Power Diary)

These providers may process information according to their own privacy policies and terms.

Cookie Consent

When you first visit our website, you will be presented with a cookie banner that allows you to:

Accept all cookies
Reject non-essential cookies
Manage your cookie preferences

Non-essential cookies, such as analytics cookies, will only be activated after you have provided consent.

Managing Cookies

You can control and delete cookies through your browser settings.

Most browsers allow you to:

View stored cookies
Delete cookies
Block all cookies
Block specific cookies

Please note that disabling certain cookies may affect website functionality, including online booking features.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legal requirements, technology, or our practices.

Any updates will be published on this page with a revised "Last Updated" date.

Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact:

Mossley Physio

Address: 16 Arundel Street, Mossley, OL5 0LS

Email: admin@mossleyphysio.com

Telephone: 01457 835491

Website: www.mosleyphysio.co.uk